• 2013, The Future of Libraries Conference, Vancouver CA
    Transforming Public Libraries

  • 2013, LITA Forum, Louisville KY
    Keynote: Transforming the Library in Chattanooga TN

  • 2013, Carnegie UK Trust, Dunfermline Scotland
    Chattanooga Public Library’s 4th Floor and the Future of Libraries

  • 2013, Creative Making in Libraries & Museums Symposium, Toronto iSchool, Canada
    The Beta Space: Prototyping Library Services in Chattanooga

  • 2013, NextLibrary Conference, Aarhus Denmark
    Iterative Service Design & Creative Citizenship

  • 2012, Library Journal Directors Summit, Los Angeles CA
    The 4th Floor of Chattanooga Public Library

  • 2012, SXSW Interactive, Austin, TX
    Making Stories: Libraries and Community Publishing

  • 2012, Public Library Association National Conference, Philadelphia PA
    Designing and Building a Social Library Website

  • 2011, Digital Library Federation / Council for Library and Information Resources Forum, Baltimore MD
    What a National Digital Library Means For Public Libraries

  • 2011, Library Journal eBook Summit
    Library Service Models in the Digital Transition: From Read to Read/Write

  • 2011, Internet Librarian, Monterey CA
    Designing Mobile Experiences

  • 2011, Computers in Libraries, Washington DC
    Designing Digital Spaces for Positive User Experiences: UX4Lib

  • 2010, Handheld Librarian Conference
    Augmented Reality 101

  • 2009, NextLibrary Conference, Aarhus Denmark
    The Library Outpost

Consulting Clients

  • Harvard University, Berkman Center for Internet and Society
    Use case scenarios for Digital Public Library of America planning process
  • Public Library Association (PLA)
    Blog Manager
  • Influx Web UX Consulting
    “One Pager” open source web page template for public libraries
  • County of Los Angeles Public Library, CA
    Library future visioning workshop
  • The Dayton Metro Library, OH
    Branding, UX, and futures workshops for $186 million building project